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Your Questions Answered – Your Concerns Addressed

I was swapping emails yesterday and today (I had also spoken with him on the phone) with a new restoration client prospect and he asked some great questions before signing up for a lead gen program... So I figure I would copy/paste the conversation here so everyone else can benefit as well on multiple levels... 1- On a practical level as we go back and forth about specifics on what we define as a lead so it's crystal clear, pricing and billing structures, call tracking dashboard capabilities, etc. 2- On more of a personal level which should alleviate any concerns of working with a new marketing company. There is a ton of rapport and trust built here as questions are answered and concerns are assuaged. I really think this showcases my personal and professional code of ethics that I conduct myself by. ------------------------ Hey Justin, A couple of questions: 1. Disputes: what if there is water damage but the caller insists on having a plumber out first? There is no charge

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